Ethnography Final Draft

Cape Cod Café

Café society is something that many of us as customers and/or social theorists take for granted. Cafés are places where we are not simply served hot beverages but are also in some way partaking of a specific form of public life. Some where you can go and relax, and there’s also really good food. It is this latter aspect that has attracted the attention of social folks.

At Cape Cod Cafe, we are committed to satisfying our customers with great food and excellent service. We offer a wide variety of delicious dishes for Lunch and Dinner. Whatever you're in the mood for, you can find it here! E. James Jamoulis purchased the Cape Cod Café in 1947. He formulated a pizza recipe and worked day and night to build up the business. He alternated between the bar and kitchen. Bar pizza was not known by that name around that time. In the late 70’s James’s son Jim and his wife Lynne took over the business and made Cape Cod Café what it is today. Although James’s other sons Jimmy and Jonathan help to keep up the family tradition. It's hard to find a crispy "bar" pizza around this area and Cape Cod Cafe has it. Their cheese is to die for and the buffalo chicken and bbq chicken pizzas. T are fabulous with a kick.

As you walk in the front entrance there are 12 long shaped tables along the side of the café window with cushioned stools for customers to sit. There is a wide open front counter where were always there to greet you as soon as you walk in the door. There is also a pop machine to the far right on the wall of the store. The customer walks up to the middle of the front counter to place their order where the 3 cashier stations are located. The customer can also see all the toppings that would go on the pizza, and get to see everything be done fresh right in front of them.

 From the front, it is also clear to see through the giant windows on the side of the building to the light and fresh air in. the nice wooded area outside, is such a nice sit to look at when I’m out checking tables. Behind and to the left were the giant ovens that hold more than 300 pizzas. The store's phone where the delivery calls are processed is located on a shelf behind a wall that extends half way into the store's width. Behind the phone station is the primary packing station where the pizza dough is flattened, prepared to be topped, and where the finished pizza is cut and boxed. To the far right is a high shelf used to stack extra cardboard pizza boxes.

To the right of this station is the Hobart dough-mixing machine, which is used to make and prepare the pizza dough or to shred the block of cheese, right in front of the customer’s very eyes. Mostly everything we do, sandwiches, pizzas and salads were in front of the customers. Then to the right of that is the walk in freezer where many ingredients are kept such as cheese, dough balls, and toppings. Also, tomatos, peppers, onions (my favorite to cut). Cucumbers, celery, broccoli, and many more.

The atmosphere is different every single day, the attitudes of everyone cann effect you in the matter of seconds. The color of the walls are a subtle green, very calming. With wide windows open for some lighting. Clean and very comfortable tables, with children’s booster seats if needed. Customers can range from nice, to great, to really rude. its always a loud enedergy because of all the employees talking, the openeing and closing of the ovens, the banging on the grill.

There’s also loud noise of pizza pans dropping and phones ringing of the hook with the girls saying “cafe cod cafe, please hold." sometimes we lost the service, but they always called back. You can’t even stand still for a second before the managers are telling you to do soemthing. Then when they tell you to do soemthing they ask you to stop that and do soemthing else. Then when they see you didnt fisnish what they ask before, they get mad but their the ones rushing us around.

 Sometimes they put alot more pressure on the girls than they should. Overall working in a rushed crazxy atmosphere like this is the best, and i wouldnt change it for anything. i work my butt off for these people and i see that they realize that. A lot of other work places ive seen dont really respect their employess as much as my job does. We are like a small knit family, which gets closer every day. We always have each other’s back. Their always there when I need them and that’s the best, when you actually like your job and the environment your in.